مجموعة فرهود ذ.م.م

Farhood Group LLC

Privacy Policy

Privacy Policy

1. Scope of This Policy

Farhood Group (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website ([Insert Website URL]), services, or communications. By using our services, you consent to the practices described in this policy. This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and other applicable UAE regulations.

1. Scope of This Policy

This policy applies to:

  • Visitors to our website www.farhood-group.com.

  • Clients, partners, and prospective customers.

  • Job applicants and employees.

  • Any individual who shares personal data with us through forms, emails, or other channels.

2. Information We Collect

We may collect the following types of data:

Personal Data

  • Identifiers: Name, email address, phone number, nationality, Emirates ID (if required for contractual purposes).

  • Professional Information: Job title, company name, business address.

  • Financial Data: Payment details (for transactions, processed securely via third-party gateways).

  • Technical Data: IP address, browser type, device information, cookies, and usage patterns (via Google Analytics or similar tools).

Sensitive Data

We do not intentionally collect sensitive personal data (e.g., race, religion, health information) unless legally required or provided voluntarily with explicit consent.

3. How We Use Your Data

We process your data for legitimate business purposes, including:

  • Providing requested services or responding to inquiries.

  • Managing contracts, partnerships, or transactions.

  • Sending marketing communications (with your consent).

  • Improving our website, services, and customer experience.

  • Complying with UAE legal obligations (e.g., tax, anti-money laundering).

4. Legal Basis for Processing

Under UAE PDPL, we process your data based on:

  • Your consent (e.g., for marketing emails).

  • Contractual necessity (e.g., fulfilling service agreements).

  • Legal obligations (e.g., financial reporting).

  • Legitimate interests (e.g., fraud prevention, website optimization).

5. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: Third parties assisting with IT, payment processing, or marketing (bound by confidentiality agreements).

  • Government Authorities: When required by UAE law (e.g., regulatory compliance).

  • Business Partners: Only with your explicit consent (e.g., joint ventures).

We do not sell your personal data to third parties.

6. International Data Transfers

Your data may be transferred outside the UAE to trusted partners or cloud servers. Such transfers will:

  • Comply with PDPL requirements (e.g., ensuring adequate protection).

  • Occur only with your consent or for contractual/legal necessity.

7. Data Security

We implement technical and organizational safeguards to protect your data, including:

  • Encryption of sensitive information.

  • Restricted access to personal data.

  • Regular security audits.

8. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by UAE law. Retention periods vary based on:

  • Legal obligations (e.g., financial records kept for 5+ years).

  • Business needs (e.g., client contracts).

9. Your Rights Under UAE PDPL

You have the right to:

  • Access: Request a copy of your personal data.

  • Correction: Update inaccurate or incomplete information.

  • Deletion: Ask us to delete your data (unless retention is legally required).

  • Object: Opt out of marketing or specific processing activities.

  • Withdraw Consent: Revoke consent at any time (where applicable).

To exercise these rights, contact us at imane@unicareakad.com. We will respond within 30 days.

10. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience (e.g., saved preferences).

  • Analyze traffic (e.g., Google Analytics).

  • Deliver targeted ads (with your consent).

You can adjust cookie settings via your browser or our cookie consent banner.

11. Children’s Privacy

We do not knowingly collect data from individuals under 18 years of age without parental consent. If you believe a child has provided us with personal data, contact us immediately.

12. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.

13. Governing Law

This policy is governed by the laws of the United Arab Emirates, including the PDPL. Disputes shall be resolved in the courts of Dubai.